Refund Policy for Salemaker

Last Updated: 18/04/24

Thank you for choosing Salemaker for your video creation needs. We appreciate your business and hope you find our services beneficial. Please read our refund policy carefully to understand our terms regarding refunds.

1. No Refund Policy

At Salemaker, all purchases made through our website or mobile application are final and non-refundable. Given the nature of our digital services, including the creation and personalization of videos and access to our proprietary tools and features, we do not offer refunds once a purchase is made.

2. Non-refundable Services

Our services include, but are not limited to:

  • Access to video creation and personalization tools;
  • Use of our voice cloning and face-syncing technology;
  • Custom scripting and integration services;
  • Analytics and tracking features;
  • Access to updates and priority support.

Since these services involve substantial customization and digital content, they are not eligible for refunds.

3. Exceptional Circumstances

Although we maintain a no-refund policy, we understand that exceptional circumstances may occur. In the case of service failure or if a product is found to be defective, we invite you to contact our customer support team within [insert number of days] days of your purchase. We will assess your situation on a case-by-case basis to determine the best course of action. Please note that any remedy may be limited to the provision of a replacement service or correction of a defect.

4. Subscription Services

For subscription-based services, you may cancel your subscription at any time. However, please note that cancellations will only stop future charges and will not retroactively refund past payments.

5. Contact Us

If you have any questions or concerns about a service you have purchased from us, please contact our customer support team for assistance. We are committed to ensuring that your experience with Salemaker is satisfactory.

6. Changes to Our Refund Policy

We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to periodically check back and review this policy so that you are aware of any changes.

Contact Information

If you need to discuss this policy or any related matter, please reach out to our customer service team via [insert contact method].